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Macintosh FAQ

Last updated 1/2/05

Q1: How can I configure Macintosh computers to log on to a Novell server?

Q2: A lot of people in my district think Windows95 computers are better than Macs, and oppose purchasing more Macs. Where can I find information to support my belief that Macs are easier for teachers to use and support in the classroom? What about online Mac news and support websites?

Q3: I have just installed new printer drivers on a Macintosh computer. When I try to print, the computer makes a repeated dinging sound. How can I fix this?

Q4: How can I share a single PPP dialup connection to the internet with more than one computer?

Q5: How do I setup file sharing between computers?

Q6: How can I find out what kind of ethernet card to order for my Macintosh computer? What advice do you have for computer lab teachers wanting to get ready for district provided T-1 internet access?

Q7: Our classrooms have those old science tv monitors, and Macs of the 5200 and 5400 variety. Do you recommend buying the equipment to provide display capability from the computers to those monitors, or new projection panels or 32 " monitors? Any help on this subject would be greatly appreciated. I figure if we don't ask for the moon we'll never get it, so why not?

Q8: How do I convert students' KidPix slideshows created on a Mac so they will work on a Dell?

Q9: I am still working on those 1st grade Macintosh computers trying to work through several problems. After much struggle, we finally got six of them to connect to the network and we even have Netscape installed. But they crash constantly, we are getting a lot of memory error messages, the shared file folder can't find the original, and sometimes they completely lose the network socket or connection and we have to reinstall everything. We still have two that we can't get the network to even install. Networking does not show up in the Control Panels so we can choose ethernet. If we can't choose ethernet, we can't install anything. Do you have any suggestions?

Also, we talked about the 475s and 580s that have external CD-rom drives. We haven't been able to boot from the system disk to install the new system. It doesn't work to hold down the C key to boot. Help!

And finally, when you have a minute or two, would you send me the directions on how to put your intranet folder in the launcher for the primary classroom to have access to it.

Q10: I am trying to set up the Macs in the classrooms for Internet and not had much luck. I have got the one in my lab going using Netscape 2.0 but in the classrooms I am using Explorer 4.0.1 I think is the version. I have loaded open transport and have it configured to Ethernet and DHCP and the proxy address in the domain name. (bottom right corner) When I launch Explorer and go to Preferences to Network and to Proxy, I put in the address and port and try to connect to LISD page it says connect to 'http://www.lubbock.k12.tx.us' failed. Both the Macs have Ethernets cards and 40 MGS Ram. I have tried both outlets in each room just to weed out problems and the second connections is not connected yet since we are just putting 1 computer in each room online for now. I am on the List for IS to come and help but until then I thought I would set up as many as I could. Any ideas what I might be missing?

Q11: How can I perform a low level format of my hard drive to completely erase everything on it, and start over?

Q12: How can I configure networked Macintosh computers for internet access through a school proxy server?

Q13: Why should I use Appleworks (ClarisWorks) instead of MS Office as instructional productivity software? Why should I network my Macintoshes, and where can I learn how to do it?

Q14: What is the processor speed of a Mac LC and other older Macs at our school?

Q15: How can I boot an older Macintosh (LCII) with a floppy disk and access network resources?

Q16: How do I set up a proxy server on our Appleshare 6.2/At Ease for Workgroups 5.0.2 network?

Q17: I need to run AR over a network. How can I learn to do this?

Q18: How can I connect my Macintosh with a VPN client to my university's network?

Q19: How can I share my broadband internet connection at home with several Macintosh computers, making my own home network? What about wireless access with an airport card?

Q20: I'm teaching beginners Photoshop on Macs to a group of (mostly) mature students, who (mostly) are used to Windows. They do tend to panic when they start using the Mac work space. I need a simple explanation of the differences between the two. I am, on the whole, PC illiterate. Could you point me in the right direction if you don't have the time?

 

Have a question or solution to submit?

Q1: How can I configure Macintosh computers to log on to a Novell server?

A: Steps for configuring Macintosh client computers for Novell server access (18 steps - 1 restart)

These instructions assume your Macinotosh computers are connected to your ethernet network, the Novell client for Mac program is on another Macintosh computer on your network setup to share files, and your Novell server has been configured for student access. You should also already have a folder for student files setup on your server. Some of the items in parenthesis apply only to computers at Rush Elementary -- find out the correct settings for your network from your network administrator.

Install Novell Client Software

  1. First, you will need to obtain the Novell Mac client installer. This client works on Macs as old as IISIs and LCs, up through 5260s. It will not work on SEs. There are several download options:
    1. Once source is Novell's website: http://support.novell.com/cgi-bin/search/download?/pub/updates/nw/nwclients/clt511.bin&sr
    2. Alternatively, you can download the file from Rush Elementary's website: http://www.lubbock.k12.tx.us/rush/downloads/nwclient511.sea.bin
    3. Be aware that if you are installing onto 5400s, 5500s, or G3s, you may get an error "There may be a problem with your network connection or MacIPX may not be configured properly. Use the MacIPX control panel to configure MacIPX.". If so, download the new IPX patch from either:
      1. Novell's site: ftp://ftp.novell.com/pub/updates/nw/iwsb411/mclupd4.bin.
      2. Rush Elementary's website: http://www.lubbock.k12.tx.us/rush/downloads/5500update.sea.bin
      3. Documentation of this fix is available from the Apple Tech Info Library at http://til.info.apple.com/techinfo.nsf/artnum/n22148.)
  2. Unstuff the compressed file (it is in "binary" format) by double clicking on it or opening it within Stuffit Expander (which comes with Netscape and Internet Explorer)
  3. Copy this uncompressed file into a shared folder on a Macintosh connected to your school network. (For help setting up a shared folder, see question 5 below.
  4. To install the client on the computer you used for the download, double click on the installer file.
  5. On other Macs on your network, to install the client:
    1. From the chooser, select Appleshare and click on the server which has the Novell Mac client installer.
    2. Log into the server either as a guest or registered user, depending on how you set this up.
    3. Find and double click on the file "NW Client Installer."
    4. Press the RETURN key four times in a row, and wait for the client to install.
    5. Press RETURN to restart the computer

Log on to the server

  1. Click on the leaf-less tree icon in the upper right corner of the screen next to the applicaiton icon, and select CONFIGURE.
  2. Find the "tree" name provided by your network administrator, click on it, and click SELECT.
  3. Under CONTEXT click BROWSE. Click on the generic student login name your network administrator set up, and click SELECT.
  4. Click DONE.
  5. Click on the leaf-less tree icon in the upper right corner of the screen next to the applicaiton icon, and select LOG IN.
  6. Click LOG IN. (your student username account should not have an associated password)

Make a desktop shortcut for the student files folder:

  1. On your hard drive, open the folder "NetWare Client Utilities."
  2. Double click "Netware Directory Browser"
  3. Double click on the LISD 22 folder (this is called the container, and will be a name specific to your server name)
  4. Double click on the network volume you want to mount (like RUSH1.SYS)
  5. Open the volume and find the folder you want students to save files in (in "Rush 1 Shared", folder is called "Novell Student Files". You will want to create this folder FIRST on a Windows computer and assign rights to it with the Novell Network Administrator software. Then it will be ready for you to create an alias/shortcut of it on this step.)
  6. Copy an alias of this folder to your desktop.

Better yet, put a copy of this alias in your startup items folder in the system folder, and whenever your computer starts up it will automatically log onto the Novell server and make this folder available for student file saving.

This setup is for "share-level" security access to files. Students CAN accidentally or intentionally delete their own files or other students' files, so be careful. Students do NOT have to have their own username and password with this configuration, however, which is probably fine for elementary level labs. At the secondary level, where you have more potential for hacking, you probably want to use "user level" access. The Mac client setup is the same, but the volume you mount in the Netware Directory Browser would be different.

Be aware that Novell has stopped supporting Macintosh clients and has contracted another company, Prosoft Engineering, to develop and sell Mac client software for Novell networks. They do, however, offer significant discounts for educational organizations. You can download the latest Prosoft products for Macs at http://www.prosofteng.com/download.htm.

Q2: A lot of people in my district think Windows95 computers are better than Macs, and oppose purchasing more Macs. Where can I find information to support my belief that Macs are easier for teachers to use and support in the classroom? What about online Mac news and support websites?

A: Try these resources:

Q3: I have just installed new printer drivers on a Macintosh computer. When I try to print, the computer makes a repeated dinging sound. How can I fix this?

A: You are probably running Foolproof security software, and have not disabled desktop printer extensions. To fix this:

  1. Restart your computer (if it is frozen and making a dinging sound).
  2. In control panels, select EXTENSION MANAGER.
  3. Disable all extensions that start with the word "desktop" and relate to printing. You probably have four of them installed.
  4. Save this extension set under a new name.
  5. Restart your computer.
  6. You should now be able to print without a problem with Foolproof running.

Q4: How can I share a single PPP dialup connection to the internet with more than one computer?

A: I know of two software products that can do this. Both are Mac only products, but once they are set up on a Mac on your network ANY computer (Mac or Win95) can connect to the internet. Essentially, these programs serve as "software routers" to direct internet traffic from your network out to the internet and back.

I have personally used both products and I recommend IPNetRouter. It is cheaper, easier to set up, and lets MORE THAN TWO computers share a PPP connection. Obviously the more computers that share a connection, the slower transfer speeds are for everyone. Still, this software can open up new doors of opportunity for you and your students. IPNetRouter requires that your Macs run OS 7.5.3 or newer (a free upgrade from 7.5 or 7.5.1) and Open Transport. Open Transport is free to download, but requires OS 7.5.3 or newer. The OS 7.5.3 is called "Sys 7.5 Update 2.0" on the Apple website. I have obtained permission to redistribute these software updates on my Educator Internet Tools 1.1 CD, which is available for $10 plus shipping/handling.

Q5: How do I setup file sharing between computers?

  1. To turn on file sharing on a Macintosh computer:
  2. Click on the Apple menu, go to Control panels, and open the File Sharing control panel
  3. Choose to turn on file sharing.
  4. Close the File Sharing control panel

To Share a Folder on Macintosh computers:

  1. Click once the folder you want to share, and from the FILE menu choose SHARING. (in OS 8.5, choose GET INFO and then choose SHARING)
  2. Click the box next to "Share this item and its contents"
  3. Set up the rights for specific users or groups and for "everyone."
  4. Close the Window.

Setup Users and Groups (along with user passwords) in the "Users and Groups" control panel

Q6: How can I find out what kind of ethernet card to order for my Macintosh computer? What advice do you have for computer lab teachers wanting to get ready for district provided T-1 internet access?

Refer to the Capital Outlay Planning: Pricing Macintosh Ethernet Cards page on this website for help. It includes a section titled: "Advice on Configuring Macs on a School Network" at the bottom.

Not sure what type of adapter you need? Consult http://resnet.uoregon.edu/ethernet/maclist.html

Q7: Our classrooms have those old science tv monitors, and Macs of the 5200 and 5400 variety. Do you recommend buying the equipment to provide display capability from the computers to those monitors, or new projection panels or 32 " monitors? Any help on this subject would be greatly appreciated. I figure if we don't ask for the moon we'll never get it, so why not?

I definitely think it's worth buying the video cards for those Macs and Averkeys for classroom display purposes. That is the cheapest option you are going to find for displaying computer info on a TV or screen. I can't seem to find anyone who makes the LCD panels that fit on top of overhead projectors anymore. If you're going to shoot for the moon (which is always a good idea, as you mentioned) I would go for a video projector. You could put that on a portable desk with either a Mac or Win computer and have teachers check it out for classroom use.

Q8: How do I convert students' KidPix slideshows created on a Mac so they will work on a Dell?

KidPix for Macintosh saves files as PICT files, which are not readable by Windows computers. You need to use a graphics program to convert Macintosh PICT files into bitmap (BMP) files, which are used by the Windows version of KidPix.

A great solution for this is GraphicConverter, which is an extremely capable shareware program. The description of the program on shareware.com is:

"GraphicConverter converts about 110 graphic file formats, contains a graphical graphic file browser, image editing, slideshow, batch conversion and much more. Please refer to the docs and history file for a description of the changes. This app may be added to the info-mac CD. Thorsten Lemke"

You can download and use graphic converter for free. If you continue to use it, as a "shareware" program you are supposed to send in the $35 fee.

It is available many places. You can do a simple search on "www.shareware.com" for "GraphicConverter" (all one word) to find it. One of the direct links to this file is:

ftp://ftp.euro.net/Mac/info-mac/gst/grf/graphicconverter-36-de.hqx

You can also try the program's homepage: http://www.lemkesoft.de/us_gcabout.html

After you convert the individual student files from PICs to BMPs, use the Windows version of KidPix to put together the slide show.

Q9: I am still working on those 1st grade Macintosh computers trying to work through several problems. After much struggle, we finally got six of them to connect to the network and we even have Netscape installed. But they crash constantly, we are getting a lot of memory error messages, the shared file folder can't find the original, and sometimes they completely lose the network socket or connection and we have to reinstall everything. We still have two that we can't get the network to even install. Networking does not show up in the Control Panels so we can choose ethernet. If we can't choose ethernet, we can't install anything. Do you have any suggestions?

Also, we talked about the 475s and 580s that have external CD-rom drives. We haven't been able to boot from the system disk to install the new system. It doesn't work to hold down the C key to boot. Help!

And finally, when you have a minute or two, would you send me the directions on how to put your intranet folder in the launcher for the primary classroom to have access to it.

A: On the crashes, try rebuilding the desktop, run Tech Tool or Norton Utilities to fix disk problems, and install OS 7.5.3 or a newer OS (newer if you want to pay for the licenses-- 7.5.3 is free from Apple). You can use the system CD that came with a 5260 to install 7.5.3, or I can give you a copy on CD. If all this fails, use Drive Setup which came on the system CD and do a flat initialization of the drive. This will turn all the ones to zeros on the hard drive, completely erasing everything. Then you can reinstall your operating system and programs.

On the Netscape crashes, if this still ocurrs after you do the steps above, you might try a newer version than 2.02. We are using Netscape 3.0 and Internet Explorer 4.5 on our Macs, and seem to be having fewer crashes. IE 4.5 only runs on PowerPCs though, so it won't work on your 575s and 580s.

On the computers which you can't get connected to the ethernet network, I would recommend physically transporting one of them to a part of the building where you are connecting to the ethernet network without any problems. Then try to select the network control panel and ethernet. If this still doesn't work, try using the system CD and reinstalling the operating system. It is likely that a needed extension or control panel probably got trashed accidentally, and is therefore preventing your access to the network.

On the 475s and 580s that have external CD-ROMS, try booting from a system CD located on the external CD-ROM drive by holdin down the "C" button during the startup process. If this doesn't work, I would recommend getting these machines on the network with the steps described above. After they are on the network, you can share a CD-ROM from another computer and use it to install the 7.5.3 upgrade, and install the rest of the updates over the network from folders either on the Novell server or another Mac.

For help setting up Mac filesharing, see: http://www.wtvi.com/teks/exchange/macfaq.html#Q5

Last, on putting an "intranet" webpage in the launcher:

1- Log onto the network by double clicking the red, shared folder on the desktop
2- Launch Netscape
3- Choose FILE - OPEN
4- Go to Desktop, select your file server (Wolffarth.SYS), then your shared folder, then the folder WEBSITES, then the file BOOKMARKS.HTML
5- From the Bookmarks menu, choose ADD BOOKMARK
6- Click on the close box to close the open browser window and show the desktop, but remain in Netscape
7- Press Command (apple) - B to open the bookmarks
8- drag the bookmark you just added (at the bottom of the list) to your desktop, where it will become a file
9- copy this bookmark file to the installers folder in your shared folder on the Novell server
10- On each client computer, put a copy of this bookmark file in the SYSTEM FOLDER - LAUNCHER ITEMS - Folder of your choice. Then, students will be able to click on that icon in the launcher and immediately go to the intranet webpage "bookmarks.html"

If you alternatively want to redefine the opening homepage on your browsers, you can find instructions about how to do this at:

Good luck! :) Please don't hesitate to email me more questions-- I'm CCing my replies to all LISD elementary techs. The more we share with each other, the more we can all benefit!

 

Wesley

Q10: I am trying to set up the Macs in the classrooms for Internet and not had much luck. I have got the one in my lab going using Netscape 2.0 but in the classrooms I am using Explorer 4.0.1 I think is the version. I have loaded open transport and have it configured to Ethernet and DHCP and the proxy address in the domain name. (bottom right corner) When I launch Explorer and go to Preferences to Network and to Proxy, I put in the address and port and try to connect to LISD page it says connect to 'http://www.lubbock.k12.tx.us' failed. Both the Macs have Ethernets cards and 40 MGS Ram. I have tried both outlets in each room just to weed out problems and the second connections is not connected yet since we are just putting 1 computer in each room online for now. I am on the List for IS to come and help but until then I thought I would set up as many as I could. Any ideas what I might be missing?

A: Here are a few ideas:

  1. You do not want to put the proxy server address in the search domain field of the TCP/IP control panel. When using DHCP, just leave that field completely blank. The number that can go in it is the DNS address for the district, which is different than the proxy server address. Just leave it empty since it is not required.
  2. Run IE 4.5 instead of 4.0.1. It is smaller and runs faster, plus includes cool, handy features like the "page holder" tab. I love the download manager in IE 4.5 for Mac. Better yet, run Netscape. Either way, remember to put in the proxy server info in the preference settings. You'll use the IP address and a port setting of "80."
  3. When in doubt-- restart. This shouldn't be necessary for OS 7.5 and later, but sometimes it helps. Especially if you change a network setting when your browser is open, you should quit the browser and launch again for the settings to take effect. A restart may help too.
  4. I just learned today from Elias in info systems that OT 1.1.1 will run on Macs running OS 7.1. I thought you had to upgrade to 7.5.3 revision 2, but that is just for OT 1.1.2.
  5. Use a patch cable that you know works on another machine to make sure it is not your problem.
  6. Check to see if the lights on the hub and the back of the ethernet card light up when the computer is on and the patch cable is plugged in. Both lights should be on when a good ethernet connection is made.

Hope these ideas help. Let me know how it goes and if you run into other problems.

Q11: How can I perform a low level format of my hard drive to completely erase everything on it, and start over?

  1. Boot from the Apple System CD and choose drive setup.
  2. Select initialization options and choose a low level format /zero all data.
  3. Then choose to initialize the disk.
  4. This will take a long time but will completely turn every 1 on your hard drive to a 0, making it like it just came from the factory.
  5. If this low level initialization fails, then you almost certainly have a hard drive hardware error.
  6. After the initialization, reinstall your system and software. If you have other macs on the network, when you boot from the CD see if you can mount one of them through the chooser. If you can, drag the system folder and applications from that hard drive to the one you just initialized. This will cause a lot of activity on your network and slow things down for awhile, but it is much easier than reinstalling each application individually.

Q12: How can I configure networked Macintosh computers for internet access through a school proxy server?

  1. Find out the IP address and port number of your proxy server from your network administrator.
  2. Make sure Open Transport networking software is loaded on your computer:
    1. Go to the Apple menu and choose Control Panels. If you have a control panel named "TCP/IP" on your computer, you have Open Transport (OT) installed. If you don't, you will need to download it and install it. OT supports Dynamic Host Control Protocol (DHCP), which does NOT require you to assign a static IP address to each computer on your network. This translates as: "Open Transport makes managing computers at school much easier."
    2. Macs running OS 7.5.3 or newer can use OT 1.1.2. Download it at http://asu.info.apple.com/swupdates.nsf/artnum/n10739
    3. Macs running OS 7.1 through 7.5.2 can use OT 1.1.1. Download it (as well as OT 1.1.2) at: ftp://mirror.apple.com/mirrors/Apple_SW_Updates/US/Macintosh/Networking-Communications/Open_Transport/. You probably want to select the "Net install" since it is a single file and is easiest if you can avoid floppy disk use. Use a zip drive or network connection for the install.
    4. For a comprehensive list of what OS is compatible with which versions of OT, refer to: http://til.info.apple.com/techinfo.nsf/artnum/n30526
  3. Launch the web browser you want to use. Change the preference settings to connect through a proxy server, and enter the address you obtained in step #1.
    1. For Internet Explorer 4.5:
      1. Go to the "Edit" menu and select "Preferences."
      2. Scroll down till you see the "Network" category and click "proxies."
      3. Click "Enabled" and enter the address / port number you obtained from your network administrator.
      4. Click OK. (It is NOT necessary to restart the program or computer. The settings take immediate effect.)
    2. For Netscape 4.0:
      1. Go to the "Edit"menu and choose "Preferences."
      2. Scroll down till you see the "Advanced" category and click "proxies."
      3. Select "Manual" connection to the internet and click "configure."
      4. Enter the address / port number you obtained from your network administrator beside "http" and "ftp."
      5. Click OK twice. (It is NOT necessary to restart the program or computer. The settings take immediate effect.)

Your web browser should now access the internet using your school proxy server.

For information about configuring Macs running OS 7.1 - 7.2 for internet access, visit: http://www.con2.com/techsupport/mac/index.html.

Q13: Why should I use Appleworks (ClarisWorks) instead of MS Office as instructional productivity software? Why should I network my Macintoshes, and where can I learn how to do it?

Refer to the handout, "Things Technologists should know about Macs and AR."

Q14: What is the processor speed of a Mac LC and other older Macs at our school?

Try these websites for reference:

Q15: How can I boot an older Macintosh (LCII) with a floppy disk and access network resources?

Create a network access startup disk using the directions and files at:

Q16: How do I set up a proxy server on our Appleshare 6.2/At Ease for Workgroups 5.0.2 network?

I think you need separate software to setup a proxy server, something like:

Vicomsoft RapidCache

http://www.vicomsoft.com/rapidcache/rapidcache.main.html

Q17: I need to run AR over a network. How can I learn to do this?

Refer to:

Q18: How can I connect my Macintosh with a VPN client to my university's network?

Check out this page.

Q19: How can I share my broadband internet connection at home with several Macintosh computers, making my own home network? What about wireless access with an airport card?

You need a device to physically connect the computers together, like a hub or switch. You can add a wireless access point to allow wireless connections between computers and onto the internet using an airport card. To share a broadband internet connection (DSL or cable modem) with more than one computer, you need a ROUTER. Routers come in two general versions:

Software Router

  • This is the cheaper option. A software program runs on the computer physically connected to the internet, and shares the internet connection.
  • IPNetRouter is an excellent software router for Macs running OS 8 and OS 9. A single user license costs $89, but educational discounts are available.
  • geeRoute is a FREE software router for OS X. It runs transparently in the background regardless of which internet user is logged into the host computer, sharing the internet connection with other computers on the network.

Hardware Router

  • Many different versions suitable for small home networks (2 to 4 computers) are available ranging in price (as of Aug 2002) from $160 to well over $200. Some of the best include options like wireless access and a print server, so all computers on the network can print to the same printer. This comparison of wireless hardware routers may be helpful.

After you obtain a router, client computers must be configured to connect to the host computer running the software router program or to the hardware router. Create a new location either in the TCP/IP control panel (OS 8 and 9) or from the Apple menu of OS X (locations). Unless the router is configured to provide DHCP services (dynamic IP addressing for client computers) you will have to configure four things on each client computer:

  1. A unique local IP address, like 192.168.0.1.
  2. A subnet mask like 255.255.255.0
  3. A router or gateway address, which is the IP address of the software or hardware router.
  4. The DNS IP address of your ISP (internet service provider). You can look this up in the host computer's TCP/IP settings once it has a dynamic address from the network.
Q20: I'm teaching beginners Photoshop on Macs to a group of (mostly) mature students, who (mostly) are used to Windows. They do tend to panic when they start using the Mac work space. I need a simple explanation of the differences between the two. I am, on the whole, PC illiterate. Could you point me in the right direction if you don't have the time?

A: In my experience, the main things which confuse Windows users are:

1- SWITCHING APPLICATIONS (multi-tasking)
Windows users are used to going down to the bottom of the screen and switching to another application by clicking on its minimized icon in the taskbar.

Before Mac OS 9 (operating system version 9), on a Mac to switch programs you had to click on the APPLICATION ICON in the upper right corner and then choose which program you wanted to use from the list. Starting with OS 9, Apple added an APPLICATION SWITCHER feature which functions similarly to the task bar. Users can click on the upper right corner, hold down the mouse, and DRAG OFF (or 'tear off') the application switcher menu.

More tips on using the Application switcher can be found on: http://macos.about.com/library/weekly/aa062000a.htm
In Mac OS X (operating system version ten), there is a new feature called 'the dock' that is like a fancy Windows taskbar. More info about the dock is on: http://www.apple.com/macosx/theater/dock.html

With OS X, users can switch between open applications by simply clicking their icons in the dock. If a program icon has been dragged to the dock to always remain there, you can tell if it is open by the little black triangle underneath it.
I have a helpful tutorial you can use that is made for Windows as well as Mac (pre-OX X) users, about copying and pasting from one program into another (multitasking): http://www.wtvi.com/teks/ii/copypaste.pdf

This is part of my Intermediate Internet Skills workshop: http://www.wtvi.com/teks/ii/

Feel free to use any of these materials. My PhotoShop workshop is available on: http://www.wtvi.com/teks/ps/

2- CLOSING WINDOWS and APPLICATIONS

Because Macintosh developed the graphical interface first with the 'close box' for windows in the upper left corner, Bill Gates moved the 'close box' to the upper right corner of the window to make his Windows operating system look different. He also made it an 'X."
When using a Mac, Windows users will usually try to close a window by clicking in the upper right corner (like they do in the Windows OS). This will NOT close a window on a Macintosh. In fact, in pre-OS X computers with the 'windowshade' option enabled, this will cause the window to move up like a windowshade, hiding the contents but just leaving the top window bar visible. This can be very confusing and frustrating.

Additionally, when closing all open windows for a program on a Macintosh, the program itself is NOT closed as it is in Windows. Users must choose File-Quit or press Command (the apple key) - Q to quit an entire program.

To try and prevent these problems, tell Windows users to close windows by clicking the close box in the UPPER LEFT CORNER of a window. To quit a program, they should choose FILE-QUIT. They can see what programs are still open on their computer by checking the application switcher or the doc (depending on what OS they are using). The above handout is good for helping them practice copy and paste skills from the internet into a program, like PhotoShop or Word.3- SHORTCUT KEYS

Windows users may be used to pressing CONTROL and another key to invoke a keyboard shortcut. In most cases, Mac programs like PhotoShop use the COMMAND KEY (looks like an apple) instead of CONTROL.

Evangelist

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