Last updated Sunday, January 2, 2005 Q1: How do I stop print jobs from printing if a student has sent his/her paper to the printer multiple times? Q2: How do you take a screen shot with the PC? I can't seem to get the print screen key on the keyboard to work. Q3: My school does not have a server yet, but the Windows 95 computers in my lab are all connected with ethernet cabling. How can I set up printer sharing with my Hewlett Packard 4000N laserjet printer? Q4: How do I configure the Windows 95 computers in my lab to log on to our Novell school server? Our information systems department has told us they want all computers to use "client 2.5" to access the server resources. Q5: How do I configure Netscape and Internet Explorer on Win95 computers to automatically open to a locally saved webpage on my network server? Q6: How do I setup file sharing between computers? Q7: How do you turn on and off the quicklaunch taskbar in Windows98? Q8: How can I configure networked Windows computers for internet access through a school proxy server? Q9: How can I update the virus definitions for McAfee VirusScan version 3.0? Q10: How can I set up my new Windows98 computers at school? Q11: How can I configure McAfee Antivirus version 4 on Windows to automatically update its "virus definition files?" Q12: I have a computer with windows 98 loaded with Novell Netware Client with Network Neighborhood properties properly configured.I am able to get Internet also able to send messages to other computers via right clicking Novell icon at the right hand corner of the desktop but unable to see other computers or workgroups by left clicking Network Neighborhood icon.The problem is same for a praticular workgroup only.Please give me the remedy. Q13: After installation of windows components sometimes an error "WINDOWS PROTECTION ERROR" is thrown after the computer boots sometimes it is random while sometimes it is regular.Why is it so? Q14: Is Win2000 is superior to win98 or win95? Q15: Describe briefly the origins, applications, advantages, and limitations of NETBEUI and TCP/IP. Q16: I need to run AR over a network. How can I learn to do this? Q17: How do I install new Client Access Licenses (CALs) that I have purchased for a Windows NT server? Q18: Any suggestions for getting movie files to play from within PowerPoint on a Windows computer? Q19: Where can I learn about System Policies? Misc Tips and Techniques SUBMIT YOUR OWN QUESTION OR SOLUTION! Q1: How do I stop print jobs from printing if a student has sent his/her paper to the printer multiple times? A: Go to the computer which the student used to request all the print jobs. If there is a "GO" button (for instance, on the HP 4000N printer), press it till "Offline" is displayed in the LED window. This will temporarily suspend all printing. From the START menu, go up to SETTINGS. Select PRINTERS, and when the window opens double click on the icon for the printer the student is using. From the PRINTER menu, choose PURGE PRINT JOBS to delete all the print jobs which that computer has set to the printer. Alternatively, click on the print job you want to delete, and then select CANCEL PRINTING from the VIEW menu. Q2: How do you take a screen shot with the PC? I can't seem to get the print screen key on the keyboard to work. A. Here are the steps for taking a screenshot in Windows 95: Open the window or part of an open file that you want to take a screenshot of. Press the Print Screen button. This will take a copy of the entire screen and put it on the computer's "clipboard." Go to your document (in a word processor, PowerPoint, HyperStudio, etc) and from the EDIT menu, select PASTE. As a technique, you may want to paste the screenshot into a paint program (like a ClarisWorks Painting document or a blank HyperStudio card). Then you can use the marquee (the rectangular selector tool) to draw a precise box around just the part of the screenshot that you want to use. Then EDIT/COPY and EDIT/PASTE that rectangle into your document. If you hold down the ALT key when you press PRINT SCREEN, just the "active window" will be copied to the clipboard. If you use this technique, you may not have to paste the screenshot into a paint document first-- you can just paste directly into your document. Q3: My school does not have a server yet, but the Windows 95 computers in my lab are all connected with ethernet cabling. How can I set up printer sharing with my Hewlett Packard 4000N laserjet printer? A:Step by Step instructons for setting up networked Win95 computers to print to the same HP 4000N printer follow. These instructions assume your computers are already connected to hub with ethernet cabling, and that your printer is already connected directly to the hub with ethernet cable. Setup your computer to log onto your LAN (local area network) Right click on the Network Neighborhood. Choose "Properties." Click on the Identification tab at the top of the window. Enter a unique name for this computer. It might be the name of your school followed by a number. Enter the workgroup name for your LAN. This name will the the same for all computers in the lab. Click on the CONFIGURATION tab at the top of the window. Below "Primary Network Logon," click on the down arrow and select "WINDOWS LOGON" from the popup menu. Click OK. Click "YES" to restart the computer. Click "YES" to disco Vnnect any connected users if this computer is already set up to share folders on the network. After the computer restarts, click "CANCEL" when prompted for a username and password. Install HP Jet Admin Right click on the Network Neighborhood. Choose "Properties." Click on the ADD button. Double click on the SERVICES button. Click on HEWLETT-PACKARD in the left window, and make sure HP JetAdmin is selected in the right window. Click OK to close the network control panel. Click YES to restart your computer. Install the Printer Driver and make it the default printer Put the HP Printer driver CD-ROM that came with your printer in the computer's CD-ROM drive. Go to the START menu, click on SETTINGS, and choose PRINTERS. Double click on "ADD PRINTER." Click Next, then click next to "NETWORK PRINTER" and click NEXT again. Click Browse. Click the "+" sign next to HP_Network_Printers to show the names of the HP printers on your network. Click on the printer you want to install, and click OK. Click NEXT. On the next screen, click on the "Have Disk" button. Click "BROWSE." At the bottom of the screen, click on "Drives." Select D: for your CD-ROM drive. In the right window, locate the Win95 folder and double click on it, then the ENGLISH folder and double click, the DISK 1 folder and double click. Click OK. Click OK again on the Install from Disk window. The top setting "HP LaserJet 4000 Series PCL 6" will work, so click NEXT. Enter a different name for the printer if desired, and click NEXT. It is fine to just leave the name as is. Choose to print a test page or not and click Finish Q4: How do I configure the Windows 95 computers in my lab to log on to our Novell school server? Our information systems department has told us they want all computers to use "client 2.5" to access the server resources. A: Here are the steps. They are rather lengthy and tedious. Good luck. Step by Step Instructions for Switching Win95 computers from a Windows logon to a Novell Logon with Client 2.5 and setting up Network Printing These instructions assume your computer is connected via ethernet to your school LAN and your Novell server is on and configured properly. You also need your Network administrator to setup an account for you which includes access to server files, including Client 2.5. Switch from Windows Logon to NetWare logon: Right click on the Network Neighborhood, choose properties Under Primary Network Logon, click on the down arrow and select Client for Netware Networks Click OK. Click YES to restart the computer Install Novell Client 2.5 At the login screen, enter the name of your computer as listed in the "IDENTITY" field of the Network control Panel. (don't enter a password) Click OK. At the screen to enter a network password, click on ADVANCED. Click the box next to "LOG IN TO A DIRECTORY TREE" Next to Context, select the correct choice as specified by your network administrator. (In our case, this is "OU=RUSH.O=LISD22") Next to Tree, select the correct choice as specified by your network administrator. (In our case, this is LISD22) Enter the Username and password assigned to you by your network administrator. Click OK. Right click on MY COMPUTER, Select EXPLORE. Click on the "+" sign beside the network server (in our case, the F: drive called "rush1_sys.lisd22") Click once on the folder "Client25" In the right side of the screen, locate the file called "setup.exe" and double click on it. Follow the installation instructions for a typical installation. Click "Reboot" to retart the computer. Map the shared CD-ROM drive to E: (this lets you share the same CD-ROM with each computer on your network, which accelerates and simplifies installations.) Right click on the Network Neighborhood, Choose EXPLORE Click the "+" next to LUKE Right click on the folder "CD-ROM", select MAP NETWORK DRIVE The E: drive should already be selected, and RECONNECT AT LOGIN should already be checked. Just click OK. Click on the "X" in the upper right corner of the Exploring window to close the window. To add a network Printer: From the START menu, choose SETTINGS, then PRINTERS. Double click on ADD PRINTER, click NEXT Select NETWORK PRINTER, click NEXT Click BROWSE, click the "+" by RUSH1, click on Q1, click OK. Click NEXT Click HAVE DISK Click BROWSE At the bottom of the Window, below DRIVES click on the down arrow and select "E:" from the popup menu Double click on the "Win95" folder Use the elevator to select the "English" folder and double click on it. Double click on the folder "Disk 1" Click OK. Click OK. Click NEXT. Click NEXT. Choose to print a test page if desired. Click FINISH Q5: How do I configure Netscape and Internet Explorer on Win95 computers to automatically open to a locally saved webpage on my network server? A: These instructions assume your computer is connected via ethernet to your school LAN, your Novell server is on and configured properly, and your computer is configured to log on to the Novell network properly. They also assume you have Internet Explorer 3.0 and Netscape 4.0 already installed on your computers. Set up Internet Explorer (IE) 5.0 Open IE. Go to the webpage you want to set as the default page. (Hold down Control and press "O." Either click BROWSE for a local intranet page or enter the URL of an internet page. From the TOOLS menu choose INTERNET OPTIONS Make sure the GENERAL tab is selected. Click the button USE CURRENT and then click OK. Set up Internet Explorer 3.0 Double click the Internet Explorer desktop shortcut. Hold down CONTROL and press "O" to open a page. Click BROWSE. Click on the down arrow at the top of the window beside "Look In" and move to the desktop. Double click on NETWORK NEIGHBORHOOD Double click on the file server (RUSH1) Open up all the folders in the path to your webpage bookmark file: Double click on SYS Double click on RUSH1 SHARED Double click on WEBSITES Find the f "ile "bookmarks.html" Click OPEN Click OK From the VIEW menu, click on the NAVIGATION tab Click on the button: USE CURRENT Click OK Click on the "X" in the upper right corner of the screen to close Internet Explorer. Set up Netscape Navigator 4.0 Double click the Netscape desktop shortcut. Hold down CONTROL and press "O" to open a page. Click on CHOOSE FILE. Click on the down arrow at the top of the window beside "Look In" and move to the desktop. Double click on NETWORK NEIGHBORHOOD Double click on the file server (RUSH1) Open up all the folders in the path to your webpage bookmark file: Double click on SYS Double click on RUSH1 SHARED Double click on WEBSITES Find the file "bookmarks.html" Click OPEN Click OPEN again From the EDIT menu, choose PREFERENCES Make sure the Category NAVIGATOR is selected on the left side of the window Click on the button: USE CURRENT PAGE Click OK. Click on the "X" in the upper right corner of the screen to close Internet Explorer Q6: How do I setup file sharing between computers? To turn on file sharing in Windows 95/98: Right click on the Network Neighborhood and choose PROPERTIES (this opens the Network control panel) With the CONFIGURATION tab selected, click on the button for FILE AND PRINT SHARING. Click the check box beside "I WANT TO BE ABLE TO GIVE OTHERS ACCESS TO MY FILES." Click OK Click OK to close the Network control panel. Restart. To Share a Folder or a CD-ROM in Win95: Right Click on the Folder (or the CD-ROM icon in My Computer) and choose SHARING Click SHARED AS to share the folder, and specify a name Choose the type of access you want (Read only, Full, Depends) and set the password (CD-ROM should be Read Only, probably without a password) Click Apply Click OK To access this shared resource from another computer: Open the Network Neighborhood, and navigate to the workgroup that contains the computer with the shared resource Double click the computer name with the shared resource. If you just want to access this resource one time, just double click to open it and navigate to the resource you want to open or copy. If you want to access this resource (folder or CD-ROM) repeatedly, your best bet is to "MAP" the folder as a drive letter. Do this by: Right clicking the resource folder and choose to MAP NETWORK DRIVE. If you are on a Novell network, it will look like this: Select the drive letter you want to associate with this shared folder, and (if you are on a Novell network) click the boxes next to MAP ROOT and RECONNECT AT LOGON. Then click MAP.. That folder or CD-ROM on the network will now appear in MY COMPUTER as the drive letter you selected. NOTE ABOUT ACCELERATED READER ON THE NETWORK: By mapping the AR data folder on the network as described above, the process of specifiying a "path" for the AR data is simplified. When asked in the AR program to specify the data path, type the drive letter you mapped followed by a forward slash: Example: i:\ To avoid having to reset the AR data path, after you set the path and quit AR, lock the AR configuration file. In Windows, do this by finding the file "Localcfg.dos" in the AR4WIN folder (probably at the root level of your C: drive). Right click it and choose properites. Check the box next to READ ONLY, then close the properties box. Now your AR data path will not be "lost" if a student fails to log in correctly to the network and then runs the AR program. THIS IS A HUGE TIME AND HEADACHE SAVER! :) Q7: How do you turn on and off the quicklaunch taskbar in Windows98? "By default, only the Quick Launch toolbar appears on the Taskbar, but you can decide whether to display other toolbars. To toggle a given toolbar on or off, right-click the Taskbar or a blank area of any toolbar (being careful not to click a button), then choose Toolbars. Those that are visible will be checked on the submenu. Click a toolbar name to toggle the check on or off, close the menu, and display or hide that toolbar." Here are some good website links where I found this and other helpful info about Windows98. I found these links originally by searching Yahoo for "Windows+98", and then linking to: http://www.windows98.org/ Win98 answers: Tips on Task Bar icons, MIDI players, and Easter in September ref:http://www.infoworld.com/cgi-bin/displayNew.pl?/livingst/980921bl.htm This week, I focus on Windows secrets that have been sent to me by readers. Keep them coming. Bryan Rockwood reports that Windows 98 has a known problem in which icons on the Task Bar (to the right of the Start button) display garbage or the wrong icons. This is particularly known to happen when you have changed your display from one resolution to another. The work-around is to place your mouse pointer on the vertical separator between the Start button and the icons, then click your right mouse button. On the context menu that appears, click Refresh. This clears up the problem. There is no word yet on any permanent fix or preventive measures. Q8: How can I configure networked Windows computers for internet access through a school proxy server? Find out the IP address and port number of your proxy server from your network administrator. Make sure TCP/IP is loaded on your computer: Right click the Network Neighborhood on the desktop and choose "Properties" Scroll through the list of installed network components and make sure the list includes TCP/IP for the ethernet card in your computer. If is is not already installed, double click "Add," choose "Protocol," and select the manufacturer of your card and the TCP/IP protocol. You may need an installer disk that came with your ethernet card to complete this installation. Restart your computer For Win 98: Go to the Start menu, choose Settings, Control Panels, double click Internet Options, choose the Connections tab, click the LAN Settings button. Check the box beside"Use a Proxy Server" and enter the correct address / port: Click OK twice. Internet Explorer should now access live webpages directly through your school proxy. For Win95: Launch the web browser you want to use. Change the preference settings to connect through a proxy server, and enter the address you obtained in step #1. For IE 5: Go to the "Tools" menu and choose "Internet Options." Next click "Connections," and click "LAN Settings" at the bottom of the window. Click the check box beside "Use a proxy server" and enter its address and port number in the blanks. Click "Apply" and then "OK" For Netscape 4.0: Go to the "Edit"menu and choose "Preferences." Click the small "+" symbol beside "Advanced" on the left side of the window Click on "Proxies" underneath "Advanced" Choose "Manual proxy configuration" and click "View" Enter the address and port number of your proxy server in all of the rows. Click OK twice. You may have to restart your web browser after changing these settings, but you don't have to restart the computer Your web browser should now access the internet using your school proxy server. Q9: How can I update the virus definitions for McAfee VirusScan version 3.0? New viruses are being created all the time so it is important to update your virus software as frequently as possible. Check the version of your McAfee by right clicking on the McAfee shield on the taskbar. Go to "About" and check your version. If it is version 3.whatever, then you will download 3.X update. If it is version 4.whatever, then you want the 4.X update. Go to www.mcafee.com click on "Downloads." Click on "Update VirusScan (DAT Files)." Check the date for the latest release. If it has been updated since the last time you updated, download the latest release. Click on "Download Virus DAT file" and download the version you need. You want to save it to the File Server (F drive or whatever drive you have mapped as your server) so you can update each computer easily. If you do not have a file server, you must save the update to a floppy disk and take the floppy disk to each computer. Go to each Windows machine in your building and go to the F drive. Find the folder where you saved the update (Public, etc.). Download the update on each computer. Restart the computer. If there is a virus, the virus scan will catch it on boot up. Then the fun begins. If you have a virus, each virus has a different solution. If McAfee can not fix it, you will have to ask Information Systems for help. Write down all the information about the virus to give to IS. (If you run the Virus Scan - Start Menu, Programs, McAfee Virus Scan, McAfee Virus Scan - it will give you better information to tell IS.) If you have a network, the server must me checked and cleaned at the same time your computers are cleaned. Otherwise everything will be reinfected. Run the Virus Scan from time to see if it will catch anything. Scan floppy disks every time you use one from someone else. You can also scan your e-mail if VirusScan is set up to do so. (Thanks to Robin Hindsley of Lubbock ISD for sharing these steps!)   Q10: How can I set up my new Windows98 computers at school? Answer: Refer to this page. Q11: How can I configure McAfee Antivirus version 4 on Windows to automatically update its "virus definition files?" A: Refer to these step by step instructions. Q12: I have a computer with windows 98 loaded with Novell Netware Client with Network Neighborhood properties properly configured.I am able to get Internet also able to send messages to other computers via right clicking Novell icon at the right hand corner of the desktop but unable to see other computers or workgroups by left clicking Network Neighborhood icon.The problem is same for a praticular workgroup only.Please give me the remedy. A: 2 explanations come to mind: Your computer may be setup with system policies, which limit what you can see and do in the network neighborhood. Ask your system administrator if policies are in place. If they are, you should be able to have a different set of policies when you login with your teacher userid than students-- ask your system admin to give you rights to do whatever you're wanting to do. This may be an issue with the workgroup selected and the "master browser" that Windows is using to refresh the network neighborhood computers. We have this problem in several classrooms. A workaround if you have an NT server on your campus (like one acting as a proxy server) is to change the workgroup name to be the same as the NT server's name. This will make the network neighborhood listing refresh accurately and you should be able to see all the computers in your building on the network. Q13: After installation of windows components sometimes an error "WINDOWS PROTECTION ERROR" is thrown after the computer boots sometimes it is random while sometimes it is regular.Why is it so? A: A possible fix to your problem is on: http://computing.net/windows95/wwwboard/forum/53674.html Another good resource for Windows errors and fixes you can try is: http://www.rescue.to/98err.html Q14: Is Win2000 is superior to win98 or win95? A: I have heard some technicians talk about how wonderful it is from an administrative and stability standpoint, and others have recommended steering clear for awhile because of some software support issues. I have still been recommending that people buy Win98 2nd Edition with new computers because of this (if they insist on buying Windows instead of Mac of course), but you may want to take the plunge and go with Win2000. A good review of Windows 2000 is available on: http://www.techreviews.com/sections/topics/article/TT20000731S0030 Q15: Describe briefly the origins, applications, advantages, and limitations of NETBEUI and TCP/IP.  Some good background info on NETBEUI is on: http://digitalrm.com/tips/netb.html The same site has good info on TCP/IP: http://digitalrm.com/tips/tcpip.html My understanding for Windows networks is that your network performance will be better, the fewer protocols you run. If your computers are connecting to the internet, they need the TCP/IP protocol. You can do Windows file sharing with that protocol alone if the network doesn't have a server that requires other protocols. Q16: I need to run AR over a network. How can I learn to do this? Refer to: The section on networking AR in the workshop "Strategies for Managing School Computer Labs and Classroom Computers" on http://www.wtvi.com/teks/labstrategies/default.htm#AcceleratedReader Things Technologists / Librarians should know about Macs and AR on http://www.wtvi.com/teks/exchange/macs.html Q17: How do I install new Client Access Licenses (CALs) that I have purchased for a Windows NT server? From the Programs folder of the START menu, run the License Manager program. Click on the PRODUCTS VIEW tab Double click the name of your server computer (like WinNT server) Click the SERVER BROWSER tab Click EDIT Choose the PRODUCTS view Click EDIT Add purchased licenses per server Misc Tips and Techniques ref: http://www.zdnet.com/wsources/content/0598/feat_tips_desktop.html "Windows 98 Tips Tidy up your toolbars and organize those Shortcuts. These 16 tips will pave the way to a cleaner, more active desktop. The Windows 98 desktop is much easier to customize than the classic Windows 95 desktop. Among its new features are faster customization of the Start menu, new ways to create desktop Shortcuts, and a set of Taskbar toolbars. The following tips cover these areas, as well as the Active Desktop. All these features are related to Internet Explorer 4, so if you're using Windows 95, you can still get a preview of the Windows 98 desktop by installing IE 4." from this page, link to "Making Toolbars Come and Go" ref: http://www.zdnet.com/wsources/content/0598/feat_tips_desktop_09.html "Windows 98 (Beta 3, at least) comes with four predefined Taskbar toolbars: Address, Desktop, Links, and Quick Launch. These work the same way as the toolbars found in most applications. If you move the mouse cursor over a toolbar button, a ToolTip pops up to tell you what the button does. And if you click a text box, you can type in text--a URL or filename, for example. (For a brief description of each toolbar and how to use it, see the following three tips.) By default, only the Quick Launch toolbar appears on the Taskbar, but you can decide whether to display other toolbars. To toggle a given toolbar on or off, right-click the Taskbar or a blank area of any toolbar (being careful not to click a button), then choose Toolbars. Those that are visible will be checked on the submenu. Click a toolbar name to toggle the check on or off, close the menu, and display or hide that toolbar." Q18: Any suggestions for getting movie files to play from within PowerPoint on a Windows computer? Try these sites: PowerPoint 2000 Movie Troubleshooter PPT2000: Unable to Insert a Movie from the Selected File (Q212409) The PowerPoint FAQ Q19: Where can I learn about System Policies? http://www.lubbock.k12.tx.us/SystemPolicies/ Tools for the TEKS home | Article Archive | Technology Workshops Mailing List | Feedback | Tools and Techniques | Technology Idea Exchange Contact me using this webform. This work is licensed under a Creative Commons License.